KF
Kagiso F

1 reviews | Active since Sept 2012

24 May 2024, 12:13

Poor Enquiry service

Service at the Enquiry Desk always poor,waiting time is way too long. Always one consultant will be available, while there's three desk..

It's my nearest branch but the service is always poor.

0
Replies (1)
Absa
Absa's reply24 May 2024, 13:58
Official
Dear Kagiso Fredericks Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw

Best regards,