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shaamiel G
1 reviews | Active since Sept 2012
05 Mar 2021, 08:19
Poor customer support from absa fleet services
My fleet card declined & I've been trying for over an hour to get hold of the call center but I've been on hold for 1hour+.
Perthetic service
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
05 Mar 2021, 09:16Dear Shaamiel,, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply05 Mar 2021, 09:16
Official
Dear Shaamiel,, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
05 Mar 2021, 09:17Dear Shaamiel,, Your case reference number is C-***9 . Please be advised that we have sent you an email to *** for your attention, requesting additional information. Please reply back for us to assist further. Thank you. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply05 Mar 2021, 09:17
Official
Dear Shaamiel,, Your case reference number is C-***9 . Please be advised that we have sent you an email to *** for your attention, requesting additional information. Please reply back for us to assist further. Thank you. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,