Poor customer support

<p>I mistakenly paid an amount into my song's closed bank account at FNB on Tuesday, 29 November at 17:40 and from experience I know the transaction might be finalised after 12:00 the following day. I therfore went to ABSA Mayville Mall, Pretoria on Wednesday, 30 November at 09:00 when the bank opened to request help to reverse the transaction an Dorothy at the help desk told me if the account of my son is closed at FNB the money will bounce back into my account after 3 days. No such thing happened. I now might have lost the money due to false information from Dorothy at ABSA, Mayville Mall.</p>