Poor customer support
<p>I mistakenly paid an amount into my song's closed bank account at FNB on Tuesday, 29 November at 17:40 and from experience I know the transaction might be finalised after 12:00 the following day. I therfore went to ABSA Mayville Mall, Pretoria on Wednesday, 30 November at 09:00 when the bank opened to request help to reverse the transaction an Dorothy at the help desk told me if the account of my son is closed at FNB the money will bounce back into my account after 3 days. No such thing happened. I now might have lost the money due to false information from Dorothy at ABSA, Mayville Mall.</p>
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
05 Dec 2016, 09:32Please provide me with your account number as well as your Sons account number the amount, the date and how the transaction was done. Regards Claudette
Best regards,
Absa's reply05 Dec 2016, 09:32
Official
Please provide me with your account number as well as your Sons account number the amount, the date and how the transaction was done. Regards Claudette
Best regards,
's updateReviewer Update
05 Dec 2016, 13:12Good day Claudette,
Kindly call me on ********** ?
I do not feel comfortable giving my personal bank account number anD I'D number with the closed account number of my son's FNB account on this site as it is a public site?
Thank you in in advance.
's update05 Dec 2016, 13:12
Reviewer Update
Good day Claudette,
Kindly call me on ********** ?
I do not feel comfortable giving my personal bank account number anD I'D number with the closed account number of my son's FNB account on this site as it is a public site?
Thank you in in advance.
's updateReviewer Update
06 Dec 2016, 06:33Will there be any response to my last response?
's update06 Dec 2016, 06:33
Reviewer Update
Will there be any response to my last response?