SM
Sedzani M
1 reviews | Active since Nov 2020
18 Nov 2020, 04:26
Poor Customer services
what a nightmare dealing with ABSA i opened a cheque account 2 weeks back online and provided all the required documents and got an sms that my account was finalized and approved, but then now am unable to use my account due to FICA problems i was then told my id and proof of residents are still waiting to be processed which is now approcaching third week while its been processed what a disappointing way of welcoming new customers
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Absa's replyOfficial
18 Nov 2020, 08:56Dear Sedzani, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. Regards Pravesh Bejay
Absa's reply18 Nov 2020, 08:56
Official
Dear Sedzani, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. Regards Pravesh Bejay
SM
Sedzani M's updateReviewer Update
22 Nov 2020, 11:36i can confirm that my issue was fixed, Thank you
SM
Sedzani M's update22 Nov 2020, 11:36
Reviewer Update
i can confirm that my issue was fixed, Thank you