Poor Customer Service; Harassment & Breach of Contract

Wow ABSA... :((

You really need to take more care of your customers and train your staff to be up to date with your customers!

1.) Your deceased estate staff is currently handling my deceased brother's estate - since Nov 2018. My brother passed away in 2017. Yet, I STILL receive promotional phonecalls for him. (As he lived in Australia, my SA Cell Number was his first contact). EVERY SINGLE TIME I informed the promotional caller to put a STOP to these pointless advertising calls.... it landed on deaf ears. These have just continued. Last call received 6 May 2019 @ 10:26.

2.) I received an sms from the ANC for "Dear Riaan" (my brother). The ONLY company which has my cellphone number to reach my brother is you: ABSA.

WHY ARE YOU PROVIDING YOUR CUSTOMER CONTACT NUMBERS TO THIRD PARTIES????? NO!!!! THIS IS UNACCEPTABLE!!! :((