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garth A
1 reviews | Active since Mar 2018
19 Feb 2022, 12:02
Poor customer service from Absa fleet card services
Waiting over 10 minutes to get through to a consultant for absa fleet cards. This is ridiculous. The worst customer service I have ever experienced. This has been gojg on all day today and yesterday. Cant get hold of anyone.
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Absa's replyOfficial
21 Feb 2022, 11:39 Dear Garth Abrahams Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw
Absa's reply21 Feb 2022, 11:39
Official
Dear Garth Abrahams Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw