BvdW
Ben van der Walt
1 reviews | Active since Jul 2011
06 May 2022, 22:23
Poor customer service
Customer service is none existing for tha past few years, new branch Manager?? You wait for service, collect new card more than 40 minutes, not once but 2 times in 2 years
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Absa's replyOfficial
09 May 2022, 10:31Dear Ben van der Walt Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa's reply09 May 2022, 10:31
Official
Dear Ben van der Walt Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw