MR
Marie R.
1 reviews | Active since Mar 2013
27 Aug 2020, 23:17
Poor customer service
No response from Absa after several attempts to contact and arrange credit insurance measures.
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Replies (1)
Absa's replyOfficial
28 Aug 2020, 09:35Dear Marie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply28 Aug 2020, 09:35
Official
Dear Marie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd