SM
Simiso M
1 reviews | Active since Jun 2019
07 Jun 2019, 15:58
Poor Customer service at ABSA!!!!!!!!
Pathetic service I received from ABSA. After I sent a request via email for them(Absa) to change my debit order date from the 24 - 31 in April. They proceeded to debit on my bank account on the 24 May and charge me a fee for the unpaid debit order. When I complain I am told that I am laible for the R150.00. really....
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Absa's replyOfficial
10 Jun 2019, 13:37 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply10 Jun 2019, 13:37
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd