Poor customer service at ABSA

I have have been to several branches trying to close my bank account due poor customer service without success. As I am writing X-99 ****s are busy deducting money on the 15th and 30th of each month from the account. I took a decision to close the account however Absa insists that I pay the debits plus interest created as the transactions fail to go through because the account has no funds. I cannot afford to put money into that account for ****s to continue *****ing my money. Absa continues to fail their customers.

At some point the Branch manager at Clearwater intervened and promised to contact the branch where I opened my account to reverse the money but I have not received any feedback. I also wrote an email to complain about the poor service from one of the employees and no feedback has been received. I get so annoyed when I hear the name ABSA....