iK
imizan K
1 reviews | Active since Apr 2015
11 Apr 2016, 12:30
Poor Customer Service And Late Billing
I took a credit card from absa with limit of 44000 they bill me late and say I pay late when I receive my email statement on the 10th to 15th amonth. Disappointing customer service previous complaint I had posted on hellopeter was not even responded too. When I calk call cnter I waited for almost 55mins on the line n then call gets cut off. Hopefully I get a call from them then a stupid automatic response.
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Replies (1)0
Replies (1)Absa's replyOfficial
11 Apr 2016, 14:41Hello Marcillino,
Dear Customer
Thank you for bringing this matter to our attention.
Kindly be advised that you may contact the Credit Card Complaints Management Centre on Tel: *** for assistance.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention.
Kindly be advised that you may contact the Credit Card Complaints Management Centre on Tel: *** for assistance.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply11 Apr 2016, 14:41
Official
Hello Marcillino,
Dear Customer
Thank you for bringing this matter to our attention.
Kindly be advised that you may contact the Credit Card Complaints Management Centre on Tel: *** for assistance.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention.
Kindly be advised that you may contact the Credit Card Complaints Management Centre on Tel: *** for assistance.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
