iK
imizan K

1 reviews | Active since Apr 2015

11 Apr 2016, 12:30

Poor Customer Service And Late Billing

I took a credit card from absa with limit of 44000 they bill me late and say I pay late when I receive my email statement on the 10th to 15th amonth. Disappointing customer service previous complaint I had posted on hellopeter was not even responded too. When I calk call cnter I waited for almost 55mins on the line n then call gets cut off. Hopefully I get a call from them then a stupid automatic response.

0
Replies (1)
Absa
Absa's reply11 Apr 2016, 14:41
Official
Hello Marcillino,

Dear Customer

Thank you for bringing this matter to our attention.

Kindly be advised that you may contact the Credit Card Complaints Management Centre on Tel: *** for assistance.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd