Poor Customer service

I went to Absa at Waterfall Mall in Rustenburg on Saturday morning.

I went in there for few things including opening an investment account for my daughter for R200 pm. The lady who was helping didn't explain everything to me instead she decided on the type of an investment account to open for my daughter.

While she was assisting me, her mind seemed to be all over the place. Then she told me to deposit 100 or 150 on one account and 50 on the other. She said the other account number is for an account card. I didn't deposit any money because I got ****ed off with the service I received.

I've always thought absa at waterfall mall had the best employees but I doubt.

And it's my second time writing a report with such treatment on Hello Peter. And one other thing is I requested for my absa rewards membership canceled with immediate effect last month but it's not canceled.

It's going to come to a point where I stop banking with Absa and go elsewhere.