POOR CUSTOMER SERVICE - ABSA ---

Last year December2019 my banking account was debited with R3000 FOR A JOURNAL DEBIT for my credit card after arrangement was made telephonically for R500 PER MONTH.THEY DEBITED MY ACCOUNT WITHOUT MY PERMISSION.I HAVE BEEN WITH ABSA FOR OVER 20 YEARS AND THIS SAME INCIDENT HAPPENED AGAIN TODAY.I AM AM UNEMPLOYED SINCE LAST YEAR MARCH AND MY ASSISTANCE COME FROM MY DAUGHTER WHOM I HAVE TO PAY BACK EVERY CENT AS SOON AS I START A JOB. IS ABSA GOING TO PAY MY ACCOUNTS AND PUT FOOD ON MY TABLE LIKE MY DAUGHTER HAS BEEN DOING ?? VERY DISAPPOINTING ABSA . I NEED MY MONEY BACK INTO MY ACCOUNT TO BY FOOD AND PAY MY ACCOUNTS - PLEASE HELP ... LETTER TO ABSA COMPLAINTS DEPARTMENT EMAILED TODAY: Good day Please be advised that my savings account *** has been debited AGAIN WITHOUT MY PERMISSION as below email in December 2019 . The amount of R3033.00 WAS DEDUCTED AS JOURNAL DEBIT.I was once again not consulted or contacted .Once more I am still UNEMPLOYED and can only pay R500 ON MY CREDIT CARD ACCOUNT NUMBER ; ***.I AM AWARE THAT I OWE THE BANK MONEY . MY ID: *** THE MONEY THAT WAS DEBITED FROM MY ACCOUNT IS BORROWED MONEY FOR MY DEBIT ORDERS.I NEED THAT FUNDS BACK IN MY ACCOUNT AS SOON AS POSSIBLE. MY ARRANGEMENT STAYS ON R500 PER MONTH AS I AM STILL UNEMPLOYED.(WHICH I AM PAYING)!!!! IF THIS MATTER IS NOT RESOLVED AS SOON AS POSSIBLE THEN I WILL TAKE FURTHER STEPS TO GET MY MONEY BACK PLEASE SEEE EMAIL BELOW.. Thank you Arnold Eavening *** Arnold Eavening <***> Wed, Jan 1, 10:40 AM

to Group 1ST COMPLAINT Good morning My cheque account no: *** now closed which the bank took money from my account that was supposed to be for my debit orders. There was an unauthorised debit order from absa credit card collections from my savings *** after I made an arrangement to pay R500 per month which I paid R500 on 13 December2019. I am still unemployed since last year March and I have to pay back the money that I borrow to pay my accounts. Regards Arnold Eavening