LM
Lawrence M
1 reviews | Active since Mar 2009
19 Dec 2019, 10:18
Poor Customer Service
Banks are preaching 4IR. I go to Absa bank in South Gate Mall Im told they are off line. I request the teller to call IT and she tells they do not work on Sundays.
The only opportunity I had to help my daughter load an App in her phone for an account I opened for her
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Replies (1)
Absa's replyOfficial
19 Dec 2019, 20:32Dear Lawrence
Thank you for bringing this matter to our attention. Kindly provide us with your daughter's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your daughter's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply19 Dec 2019, 20:32
Official
Dear Lawrence
Thank you for bringing this matter to our attention. Kindly provide us with your daughter's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your daughter's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd