MM
Mthokozisi M
1 reviews | Active since Aug 2024
12 Aug 2024, 09:31
Poor customer service
Poor customer service. Long turnaround time even for urgent matters.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
12 Aug 2024, 13:23Dear Mthokozisi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply12 Aug 2024, 13:23
Official
Dear Mthokozisi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Absa's replyOfficial
12 Aug 2024, 13:28Dear Mthokozisi I note that your concern is being addressed by my colleague Ntabisenf Sibande as per case C-***0. I will advise her of your concern.
Incident number C-***3 will be closed to avoid duplication. Kind regards,Vanessa CroweGroup Customer Care
Incident number C-***3 will be closed to avoid duplication. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply12 Aug 2024, 13:28
Official
Dear Mthokozisi I note that your concern is being addressed by my colleague Ntabisenf Sibande as per case C-***0. I will advise her of your concern.
Incident number C-***3 will be closed to avoid duplication. Kind regards,Vanessa CroweGroup Customer Care
Incident number C-***3 will be closed to avoid duplication. Kind regards,Vanessa CroweGroup Customer Care