Poor customer service

<p>I visited Absa Silverton branch to print a statement from the Internet kiosk, the tablets are not connected to any printers. I did not have my card with me so was unable to draw one from ATM, The lady at reception and her manager(Enid) were unapologetically rude ,was not offered another option but was told to lay a CCP case / complaint. The extra mile to try and assist me was absent. ..Bad experience </p>