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Moshala M
1 reviews | Active since Jul 2019
02 Jan 2024, 13:32
Poor customer service
Absa Giyani branch, bad customer service the staff do have bad attitude more if you don't speak their tsonga language, arrived there asked to see Zanele, the security lady said she doesn't know her, and the lady who works at the bank said hie loo Zanele without even paying attention
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Replies (2)
Absa's replyOfficial
02 Jan 2024, 13:49Dear Moshala Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Absa's reply02 Jan 2024, 13:49
Official
Dear Moshala Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
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Moshala M's updateReviewer Update
03 Jan 2024, 14:03But I am still experiencing problems, I made a mistake when transferring the money I wanted immediate payments can you please assist as the money is for emergency hospital bills
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Moshala M's update03 Jan 2024, 14:03
Reviewer Update
But I am still experiencing problems, I made a mistake when transferring the money I wanted immediate payments can you please assist as the money is for emergency hospital bills