Poor customer service

<p>Towards the end of last year I started using my Absa/British Airways Credit Card with the intention to accumulate Avios points (as was advertised). It has been close to 7 months and no Avios points have been allocated to me. Every time I phone Absa Card division I get a reference number and say that I must phone British Airways. When I phone British Airways I am being told that there is no request from Absa for them to allocate the points (who is misleading the client here?). I am really disappointed with this service and are considering closing my account.</p>