Poor customer service

Went into the Absa fourways branch to open a new account which took me 2 hours to complete because the lady that was helping was also busy training new staff while my time was being wasted.. After spending 2 hours trying to open an account I went to the tellers to close my business account and the gentleman in the teller counter was too busy having chats behind the counter to hear that I wanted my business account closed and closed my personal account that I had just opened.. Please sort this nonsense out cause we take time out of our days and busy schedules to come into the bank hoping what we are there for will be sorted out.. So I'm now sitting with a business account that I wanted to close and a closed personal account that I just opened 2 minutes before useless staff closed it