vG
vassin G

1 reviews | Active since May 2009

05 Mar 2015, 20:40

Poor customer service

1 month ago my business app**** for a cash flow loan or overdraft facility. It is now the 5th of March and no progress. In the corresponding emails sent to me by the business manager it seems like the credit department are incompetant. I am currentlt banking at another bank and I was willing to move over to ABSA but with this experience I am thinking twice.

0
Replies (1)
Absa
Absa's reply06 Mar 2015, 10:25
Official
Hello youen,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,