AN
Athenkosi N

1 reviews | Active since Jan 2016

08 Jan 2016, 11:09

poor customer service

I called absa customer services, and Joy customer service agent did not ask for my details. She said she was going to open her system placed me on hold for 6 minutes and never got back to me. I don't complain a lot but today was very disappointed.

0
Replies (1)
Absa
Absa's reply13 Jan 2016, 12:59
Official
Hello Athi21,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,