Poor Customer Service

Good afternoon <br> <br> I have been to the new branch for Absa that opened in Gateway on the 10/12/2015. I experienced the worst customer service in my life!!! . I was made to stand in a line then when was assisted by a consultanted she did not know her job. i was made to wait in the line as the lady that was directing me in the line asked the consultant to help me she says she cannot she dont have system access when there was 5 available consultants and they could be trained on the same level. My request was to link or order a garage card to my existing credit card its a nightmare. Then i spoke to the consultant she dialed the number for absa-- i waited like 20mins listening to music- then the consultant came by me asked if i was assisted i said no im waiting on the line for a consultant in the call centre. Then the lady that dialed the number for me asked another indian lady that is 1 of the consultants she says oh tell the client dont worry bout the card he can use the credit card. i am well aware of it the reason why i asked for garage card coz i wanted safety an not flash my credit card. i just left the branch in a mood coz i was rushing back to work. i am gng to change bank