Poor customer service.

App**** for finance for a car, got approved last week Thursday/Friday. Offer was sent to dealership and we accepted awaiting contract to be signed sometime this week. Today they decided to back down sighting a Vodacom account in arrears which wasn’t my fault. The car had to be transported from CPT to PTA. The dealer has already secured transport and the car booked for Thursday and paid but now, they are backing out of the deal. If I am or I was unreliable according to Vodacom, why didn’t you decline from the beginning sparing us all the emotional and financial burden we’ve now carried. What are you saying to your customers? Such business practices and inconsideration is totally ludicrous in nature. Shame on you. Vodacom has a tendency of treating their customers badly, it is well documented in SA. Everything was done through Millpark cars.