JM
Jayde M
1 reviews | Active since Nov 2018
05 Nov 2018, 19:37
Poor customer service
Extremely poor customer service from Absa recovery cheque account department, was waiting for a payment to reflect that I paid last week and Monday spoke with Marco, he asked me to email the proof of payment to him 3 times as I done no response what so ever as he forgot to reply to my email everytime I call on since last Wednesday ever morning I called in and got through to him no response from him what so ever and my account still reflecting bad on my credit record nothing of any sort being handled from a bank of this caliber really disappointed
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
06 Nov 2018, 20:55 Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply06 Nov 2018, 20:55
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,