1 reviews | Active since Nov 2016

26 Jul 2017, 08:51

Poor customer service

<p>Unable to get account activated as always being put on hold my company cannot deposit money as account on hold call bank to find reason no one wants to he accountable requested branch manager to give a call via complain line no call received as yet from greenstone branch manager feels ignored and not taken seriously </p> <p>Call bank again today my account ws still on hold Absa seems like they don't want to help me to sort this issues out unless I call won't get any call from them to assist on this matter.</p> <p>Poor customer service and lack of commitment to help their customer's </p>

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Replies (1)
Absa
Absa's reply26 Jul 2017, 09:32
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd