Poor customer service

<p>I'm utterly disappointed in the ABSA Homeloans consultant Dikeledi Molebatsi. I have received a conditional grant amount. However this consultant is so difficult to get hold off and she is not returning my emails. I have been trying to get hold of her for the past week and a half without success. I've also called their homeloans helpline but nobody could help me. Nobody is prepared to help me.</p>