Poor Customer Server & Lack of Product Knowledge

One thing that is constant with ABSA in general is their ability to disappoint you, not give you clear answers, not give you what you asked for and overall provide you with poor customer service. ABSA centurion mall definitely did not disappoint in this regard and lived up to these poor expectations! Sales consultants lack knowledge on their own products and are incapable of getting things right the first time around. This is precisely why I moved all my transactional banking to discovery bank. Let’s see how long ABSA takes this time to 1. Contact me understand my problem 2. Resolve my issue