MR
Mark R
1 reviews | Active since Jul 2016
13 Apr 2026, 10:57
Poor customer experiance
I have been passed from pillar to post with a transaction which has been cleared but still stuck in uncleared and spoken to the call center multiple times and got told to wait. I am very disapointed in the service I have recieved. Currently the transaction has taken all my balance.
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Absa's replyOfficial
13 Apr 2026, 11:25Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***6. Kindly provide us with the uncleared amount for further investigation and resolution. I am looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply13 Apr 2026, 11:25
Official
Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***6. Kindly provide us with the uncleared amount for further investigation and resolution. I am looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,