Poor Credit Card Application Service

<p>App**** for an Absa Gold Credit on the 19/11/2016 online with no immediated feedback. Received a quote via email on the 21/11/2016. after i had phoned to find out the status thereof. Recieved an sms fromt the courier company stating that they have received my card and will confirm delivery. After 2 days i called back only to find out that the card was printed in error and a new on will have to be generated. Called ABSA on the 30/11/2016 after receiveing email that the application has been successfuly finalized and i would receive a call from ABSA in 48 hours (still waiting). the agent requested i supply a delivery address as the card is printed and awaiting delivery instruction which i furnished. Called in today (05/12/2016) to check on the status and i was told that the card is not printed and i need to furnish delivery address (2nd time) so courier company can deliver when the card is printed (wasnt it printed already?).</p> <p>So, is it printed or not? is the account finalized or not?</p> <p>This is poor service.....and through all this i had to make the calls with little to no correspondence from ABSA!</p> <p> </p> <p>As taxpayers and customers, this is not the type of service we expect when we are paying for something we want.</p>