POOR CONSULTANT TREATMENT

Absa at Davernport's consultant Zola Radebe is the rudest most obnoxious consultant my elder mother and I have ever been sadly assisted by, in all our years of banking with ABSA especially my mother we have never been served so poorly. This person was rude, loud and selfish when it comes to properly attending to customers. When an elder does not understand technology and has given consent to the daughter for cellphone banking emergencies all the consultant needs to do is properly reIlleterate the rules of the bank and request a verbal consent from the rightfull bank account user. Instead Zola Radebe put on a show and shouted for everyone to hear that she does not need to be speaking to the daughter of the account holder but just the account holder. This is not the right way to attend to customers and because of such disgusting behavior whilst belitting us in front of others in the branch our family will be leaving absa. This just means she treats other customers wrongfully and I have chosen today to be the voice if many wrongfully treated customers. My mother was very annoyed embarrassed and disappointed by such treatment.