Poor consultant service

<p>Recieved a call from Absa personal loan department in regards with my payment being a little late. The lady was very rude and kept on interupting me, after confrontation she refused to give me her name and hanged up.</p> <p>I called back and demanded to speak to the manager, although she was very helpfull and resolved the issue, i hope she will confront the consultant and sort out the bad attitude, as no one would expect a poor service from a leading South african bank like Absa.</p> <p> </p> <p> </p>