TL
Tertia L
1 reviews | Active since Jul 2020
24 Sept 2020, 20:02
Poor Conduct Risk!
This bank did not want to assist me in need with my personal loan.
After they threatened to take me to court, I tried to make payments which are still difficult.
My installment for September 2020 should had been deducted already, still nothing.
Poor conduct from this bank!
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Replies (1)
Absa's replyOfficial
25 Sept 2020, 10:58Dear Tertia Ludeman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply25 Sept 2020, 10:58
Official
Dear Tertia Ludeman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care
Best regards,