Poor Communication and Service - AGAIN

Item: Absa
Rating: 1
Author: Simon H

Several messages to get a response around a Western Union transaction receipt has left me frustrated about Absa service again. Despite using the correct channel and escalating to my Private Banker I have yet to get any feedback.

Helpful (0)

Replies (1)

Absa's replyOfficial

01 Oct 2018, 10:22

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa's reply01 Oct 2018, 10:22

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd