Poor communication and lack of information

Just getting information about your ****** card is difficult and futile as no one actually knows because they cannot talk to the different departments. Or you just going to go through a circle of multiple departments with no real outcome. No communication when online banking off which general cc customer service can't let you know for how long, but even if you ask the Internet department, I actually got two answers where one was its not working and the other was there seems to be an issue with my card, so I don't actually know. Just expect a mess when things go wrong.