SM
Shayakgomo M
1 reviews | Active since Oct 2019
15 May 2020, 14:05
Poor Client Service from ABSA BANK (South Africa)
I wanted to downgrade my ABSA BANK cheque account due to various reasons. I spoke to three ABSA BANK consultants today and they were all unable to assist me. I found this absurd because my query is simple. Can someone from ABSA BANK please assist in resolve this ASAP.
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Absa's replyOfficial
15 May 2020, 16:43Dear Shayakgomo Masekoameng Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply15 May 2020, 16:43
Official
Dear Shayakgomo Masekoameng Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care