JN
Jabulile N
1 reviews | Active since Jan 2018
02 Aug 2021, 12:04
Poor client service
I think Absa should just close it’s doors. I’m a business client and have been having issues with the migration to Absa access. Been calling for a week hold for an hour then get cut off., then no one can help you .
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Absa's replyOfficial
02 Aug 2021, 15:19Dear Jabulile, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply02 Aug 2021, 15:19
Official
Dear Jabulile, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care