Poor Client Service

<p>I am currently a client with ABSA and has been for the past 9 years. I visited ABSA, George (York Street) on the 16th of February 2017. I made my personal situation abundantly clear and hoped that it would be treated with some care. Instead, Absa only got back to me on 16 March 2017. A month. Is that how ABSA treats its clients? The ones in dire need of its assistance. I felt humiliated. I need a bank that will be with me through the good times and the bad.</p> <p> </p> <p>The reply that I did receive was one that stated that my request was declined and did not contain any invite for further discussion on ulternative options. A proper dead end.</p> <p> </p> <p>To make the situation even worse, I informed the consultant of my unhappiness and ask for further assistance. She read my email and has still not rep****. This email was sent on the 20th of March. </p> <p> </p> <p>A bank that can not care for you when you need it most does deserve your business during the good times. I will make sure I share my experience to as many people as possible.</p>