Poor Client Service

<p>ESTATE LATE: JMM VAN DER MERWE</p> <p>Account: ********** 296</p> <p> </p> <p>On 12 September 2016 we sent a letter via email to ABSA requesing that the credit balance on the tjek account be paid into the estate late account. The Death Certificate, Letters of Authority, Power of Attorney and proof of the estat late account was attached. </p> <p>On 19 September 2016 we sent another email requesting an answer on our email dated 12 September. </p> <p>On 10 October 2016 we sent another email. </p> <p>Until date we have not recieved any feedback from ABSA regarding this matter. The outstanding requirements have not been sent to us and we are unable to finalise the matter due to poor service. </p>