ZG
Zodwa G
1 reviews | Active since Feb 2023
17 May 2024, 09:12
Poor client service
I took out a personal loan in 2021 and it is fully settled however Absa did not remove the account on the credit bureaus!!!
Remove the account today!
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Absa's replyOfficial
17 May 2024, 12:30Dear Zodwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply17 May 2024, 12:30
Official
Dear Zodwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care