JG
Jyoti G

1 reviews | Active since Nov 2021

10 Jul 2023, 14:01

Poor Claim Services

ABSA Building Insurance Claim was registered on the 12/06/23... that's almost a month. No feedback has been received on claim to date. Very poor service, will be changing Insurer.

0
Replies (1)
Absa
Absa's reply10 Jul 2023, 14:36
Official
Dear Customer  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***8. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day.  Looking forward to being of service to you.  Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,