TL
Tsepang L
1 reviews | Active since Sept 2015
19 Jun 2017, 11:05
POOR CALL CENTRE
<p>AFTER I HAVE BEEN A LOYAL CUSTOMER TO ABSA FOR ABOUT 8 YEARS, RECENTLY I WAS CHARGED R419.00 FOR INTERNET BANKING CHARGES AND SHORTLY THEREAFTER I RECEIVED A SUSPICIOUS E-MAIL THAT SEEMS LIKE MY ACCOUNT IN BEING ACCESED I HELD ON TO THEYRE INCOMPITENT ***** LINE FOR MORE THAN 20 MINUTES. ABSA IS FAILING ME I HAVE NEVER RECEIVED SWIFT SERVICE FROM THEM. MY FRIENDS THAT BANK WITH, FNB, CAPITEC AND THE LIKES HAVEN'T BEEN ILLTREATED THE WAY I HAVE.</p>
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
19 Jun 2017, 12:32Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply19 Jun 2017, 12:32
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,