TN
Thendo N
1 reviews | Active since Dec 2013
10 Jul 2020, 16:36
POOR BANKING SECURITY
Absa banking security is sooo poor that someone can be able to change personal record on your credit card profile, I wonder if is even safe to bank with ABSA - since I reported the issue and told investigation is underway but HEY...nothing is happening, Dear THENDO PRINSLOO, We refer to your complaint (C-***4). I am currently investigating your complaint and will contact you within 2-3 working days.Yours Sincerely Janine Williams
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Absa's replyOfficial
13 Jul 2020, 15:04Dear Thendo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,
Lebogang Masiane
Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,
Lebogang Masiane
Group Customer Care
Absa's reply13 Jul 2020, 15:04
Official
Dear Thendo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,
Lebogang Masiane
Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,
Lebogang Masiane
Group Customer Care