Poor banking
Good day. I am so disgusted with the service from absa; I sent an email 2 weeks ago as to why I cannot withdraw funds from my money builder account. Till date I have had no assistance. I also wanted to link my daughters account to mine and the call centre could not assisted me. Absa provides a terrible service.
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Absa's replyOfficial
24 Apr 2020, 10:20Dear Nerissa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically in the next 4 hrs. Kind regards,
Lebogang Mashiane Group Customer Care
Lebogang Mashiane Group Customer Care
Absa's reply24 Apr 2020, 10:20
Official
Dear Nerissa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically in the next 4 hrs. Kind regards,
Lebogang Mashiane Group Customer Care
Lebogang Mashiane Group Customer Care