FE
Fransoa E

1 reviews | Active since Sept 2012

30 Oct 2015, 12:36

Poor Bank - do not ever think to switch over

I am horrified that a organization treats his people like they are useless. <br> I mean to wait for a credit card to be processed 2 weeks - is not acceptable after many attempts from my side that I had to do follow ups and to hear they are waiting for papers - I mean I app**** for the credit card with my platinum cheque account at the branch and the priority banker app**** for the credit card on my behalf - he has tried his utmost best to follow up on numerous occasions and the feedback he gets we have not received the papers - I mean , seriously ??? He has send it 5 times to the division and not to pick it up !!!<br> <br> I will never ever recommend Absa to anyone as they just want your business to run over you and treat you like a child!!! Up until today still no feedback... Poor poor service, I regret to have moved banks and should of stayed with my previous bank that assist to get a credit card in 3 days!!!<br> <br> Shame on you Absa!

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Replies (1)
Absa
Absa's reply30 Oct 2015, 15:15
Official
Hello Febersohn,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd