1 reviews | Active since Jul 2016

20 Oct 2016, 15:32

Poor and unprofessionally service

<p>Iv app**** for a pphl loan, almost 10 days ago and have had no feedback, if I call in they say they pick up nothing one system, iv sent my application twice to <a ********** ********** and <a ********** ********** which is one of your consultants. But everytime I call in they say there is nothing on the system, iv even sent ********** an email to enquire what is the issue and still no response. I wish ABSA would realize it's not a favour they are doing me it's suppose to be thier job of which they get paid for, it's so obvious they people are being paid to do nothing. I really wish ABSA would take thier customers more seriously.</p>

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Replies (1)
Absa
Absa's reply21 Oct 2016, 11:50
Official

Thank you for bringing this matter to our attention. We will investigate the matter and will contact you once the matter has been resolved..

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd