Poor and pathetic service and ridiculous Bank fees at Absa!!

I bank with ABSA, and this is the worse decision I've made I think recent time. For the last two Months ABSA has charged me R2, 000.00 (2 thousand Rands!) on bank fees alone!! When I queried this I was told that they charge R150 for missed debit orders. Last month I made a complaint and asked that they give me the ombudsman contact details in order to complain. They gave me their internal complaints email, to which I complained due to the fact that my bank fees charged were R1, 300. I was contacted by a branch manager (of Durban city Branch) who promised me I will be refunded and even up to date no contact has been made nor my promised refund. This month my bank fees are R800. If only I knew the service was going to be this pathetic I would have never brought my business. This is ridiculous!! To add to that their collections team calls me daily to recoup the outstanding R800 that they've overcharged me!! Other banks are able to stop unauthorized debit orders but ABSA is unable to, in order to charge us ridiculously high bank fees. 1.3 k and R800 on monthly bank fees is unjust. I'm going to close this bank account and never ever do business with ABSA