MC
Martin C

1 reviews | Active since Aug 2017

19 Jan 2019, 12:05

Poor and Pathetic

Good Day

So I received my credit card bank statement on the 17th of January and all good and being a paying customer I am or was very happy with absa.

I logged onto my internet banking and saw theat my limit decreased by just un a R100 000. So according to the agreement my limit was a R190 000 and absa never engaged with my to reduce this and with me paying more than the minimum on a monthly basis I am extremely annoyed and disgusted with absa

I will therefore endevour to never do any business with absa again , I will pay the outstanding amount , I was about to apply for finance but absa can now go and find clients somewhere else. They have one client less and I will advise all my friends and family to close their accounts with absa

0
Replies (2)
Absa
Absa's reply21 Jan 2019, 13:21
Official
Dear Client
 
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd
 

Best regards,

Absa
Absa's reply22 Jan 2019, 14:25
Official
 Good day Mr Coetzee,  I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***.This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,