AM
Awelani M
1 reviews | Active since Mar 2022
05 Apr 2023, 16:47
Poor and disgusting service from Absa
Very bad exprence, poor service and ******** on consultants they don't take their occupation serious 😑, I have been banking with absa for the past 13 years, but now they showed me a middle finger , I have been calling them with my airtime they keep on making empty promises, " They debited my money after I settled their personal loan now they don't want to refund me,
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Replies (2)
Absa's replyOfficial
06 Apr 2023, 07:51Dear Awelani Makhado
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareBasani Hlungwane
Best regards,
Absa's reply06 Apr 2023, 07:51
Official
Dear Awelani Makhado
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareBasani Hlungwane
Best regards,
Absa's replyOfficial
06 Apr 2023, 08:59 Your concerns are very important to us and we sent you an email requesting you to please provide us with the transaction details. The account number debited, the amount of the debit and the date. Kindly reply by email. Thank you.
Best regards,
Absa's reply06 Apr 2023, 08:59
Official
Your concerns are very important to us and we sent you an email requesting you to please provide us with the transaction details. The account number debited, the amount of the debit and the date. Kindly reply by email. Thank you.
Best regards,