1 reviews | Active since Mar 2017
<p>Refer to my phone call last month with ref no ********** 550</p> <p> </p> <p>This relates to my DT order which did not run due to ABSA not capturing my account details correctly.</p> <p>Now I have to bear the onus of an arrear account?</p> <p>Again I was phoned this morning by Alicia telling me that my account is in arrears.</p> <p>Should ABSA not have sorted this issue last month?</p> <p>IS THIS HOW YOU TREAT CUSTOMERS?</p> <p>This is absolutely inexcusable for a big institution like ABSA</p> <p> </p> <p>I will not be held accountable for arrears amounts which was caused by ABSA.</p> <p> </p> <p>I am going to move my vehicle finance els where.</p>
Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
The poor Call Center Consultant had to deal with my rage at that stage, not that it was her fault.
The poor Call Center Consultant had to deal with my rage at that stage, not that it was her fault.
Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
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